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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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OBJECT FABRICATION

October 3, 2024

5  out of  5
rating by OBJECT FABRICATION
"Fast response time, great customer service. Truly a top vendor partner. Highly recommend."
We responded:
"Thank you so much for the review. We appreciate your business and always strive to provide exceptional service. It has been a pleasure working with you and look forward to many years to come. Cynthia Koutsoliontos, State Farm Agent"
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Chris Tsiatsis

March 4, 2024

5  out of  5
rating by Chris Tsiatsis
"Cynthia came thru in helping me with my policy first class service , I recommend her!!!!"
We responded:
"Thank you Chris!!!! I am so glad we were able to take care of this for you. It was great speaking with you to discuss your policy. It is always good to review so that we make sure we have any updates and that your policy reflects those changes. Please reach out whenever you have any questions or concerns. Cynthia Koutsoliontos, State Farm Agent"
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Full Bongo

November 15, 2023

1  out of  5
rating by Full Bongo
"Truly awful agency that is personally responsible for causing the most miserable period of my adult life. They do nothing, they lie about what they have done, and the result will always end with you unhappy. Want to move and change your service address? Cynthia won't do that, but her staff will promise they did. So when you need to file an insurance claim, you get to discover that you don't have insurance on the property you live in, because Cynthia and her crack team lied to you for money. But don't try to tell them that, they love to yell at you after messing up. They also lie about when Cynthia is in the office so she doesn't have to face the people she messes with. She'll even turn the phones off to avoid accountability. Never ever give this woman any money or trust. They treat you like a cross between an ATM and a dog. Its disgusting. 1 star is far too many. Of course Cynthia replies to these to try and get the last word. She's lying, of course. They made the same mistake over and over again and would even acknowledge or apologize. Really stunning. BTW Progressive has the same rates with better coverage for the area."
We responded:
"I am sorry that you felt that you had a bad experience with my agency. My team and I tried to explain that, although you had concerns, your policy was in good standing and coverage was in force as needed. I will however, never tolerate verbal abuse, disrespect and foul language directed towards my team or myself. "
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Stacy Freedman

June 14, 2023

5  out of  5
rating by Stacy Freedman
"I recently worked with Diana Capelo in Cynthia's office and could not have been more pleased with her service! It was such a pleasure how not just quickly, but perfectly she got me the information that I needed. And beyond her excellent service, she was extremely professional, buttoned up and just a lovely person. Cynthia and her whole team make everything so pleasant and easy and I could not be more grateful."
We responded:
"Thank you Stacy! You have been a valued customer for quite some time and I appreciate that you took the time to review my agency. We are always here to help with all of your insurance needs."
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Steven Baker

June 6, 2023

5  out of  5
rating by Steven Baker
"I recently worked with Rosbeli in Cynthia's office to purchase homeowner's insurance and make changes to my two auto insurance policies. Rosbeli provided excellent service via both email and telephone, which really made managing the changes a lot more efficient for me with off-hour availability and limited time. It was really a positive experience."
We responded:
"Thank you so much Steven for this wonderful review. Rosbeli and the rest of my team strive to provide the best customer experience possible. We appreciate your business and are always here to help."
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Marva Dennis

May 26, 2023

5  out of  5
rating by Marva Dennis
"Diana Capelo has the best customer service hands down! She made me feel valued as a customer and provided helpful information. We need more like her. I’m a happy customer. Marva Salter"
We responded:
"Thank you so much for taking the time review my agency. We strive to provide excellent service. You are a valued customer and I am glad that Diana made you feel that way"
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Julissa Ramos

April 10, 2023

5  out of  5
rating by Julissa Ramos
"Estoy muy complacida de tener este seguro para mi camioneta pues mi agente siempre me da las respuestas adecuadas en el momento en que mas las necesito, me hace sentir super confiada y segura de haber elegido a State Farm; ya que cualquier inquietud que tenga me ayudan a resolverla de la mejor forma y a tiempo, estoy muy feliz de ser cliente de ellos y de tener la suerte de que me tocara un agente como Cynthia K. Gracias por tanto"
We responded:
"Julissa, thank you for choosing my agency for your insurance needs and for such a wonderful review. Providing excellent service is always our goal. Cynthia Koutsoliontos, State Farm Agent"
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Amy Sun

April 7, 2023

1  out of  5
rating by Amy Sun
"So slow and couldn't get it right"
We responded:
"Amy, I am sorry to hear that you were unhappy with the service provided by my agency. The satisfaction of our customers is extremely important to me and our team. It will always be a priority in everything we do. Unfortunately I do not know the details of your interaction with my agency and hope that you will consider reaching out to discuss this matter further. Thank you, Cynthia Koutsoliontos - State Farm Agent"
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Riddler Rell

January 28, 2023

5  out of  5
rating by Riddler Rell
"Diana was great very professional helped out a lot"
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tsering cheozom

January 18, 2023

5  out of  5
rating by tsering cheozom
"They were very friendly and helpful. They quickly responded and were able to help me out with great ease! Great customer service and I highly recommend their services."
We responded:
"Tsering, Thank you so much for choosing our agency! We are very happy to have you as a client."
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Evan Cohen

October 12, 2022

5  out of  5
rating by Evan Cohen
"Great customer service - quick responses and made everything easy"
We responded:
"Thank you Evan! I am very glad you had a good experience. We take pride in helping our clients and are very happy that you chose our agency."
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celeste jae

March 8, 2021

5  out of  5
rating by celeste jae
"Edwin is the best! He helped me my time of need and was very quick with it. If you are struggling for help. Go to him!!"
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Jorge Chavez

February 9, 2021

5  out of  5
rating by Jorge Chavez
"Paola is beyond amazing! I feel like she was sent from Heaven to help because I was so lost and she made things so simple! A true professional at what she does. I’m so thankful!"
We responded:
"Thank you Jorge! Paola is my office manager and she is extremely knowledgeable in all lines of insurance such as auto home and life."
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angie onofre

January 18, 2021

5  out of  5
rating by angie onofre
"Was very helpful & totally recommend"
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Michelle Urena

October 20, 2020

1  out of  5
rating by Michelle Urena
"My father was with you guys & transfered to another agent because of the lack of good customer service. For your information I'm very happy with my agent in state farm thank you."
We responded:
"Michelle, I appreciate you taking time to post a review however, I believe that this is meant for your agent since your policies are not with my office. We do try our best to help every client but it can be difficult to handle policies outside of our office. I hope that you are able to clear up whatever issues you may have with your agent since we were unfortunately unable to help you."
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Mel

July 3, 2020

5  out of  5
rating by Mel
"Rep Edwin had a prompt response time and was very accommodating. Knowledgeable in all the questions I asked."
We responded:
"Thank you Melina. Edwin is very experienced and knowledgeable in both auto and home insurance and is always ready to help."
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Tom Keefe

June 8, 2020

5  out of  5
rating by Tom Keefe
"Fantastic experience with Edwin Dominguez. Very professional and efficient."
We responded:
"Thank you Tom. Edwin has been working in my agency for a very long time and is always ready to help with your auto and home insurance. I am glad we were able to assist you during this time and will continue to provide exceptional customer service."
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Brenda Valentin

May 28, 2020

5  out of  5
rating by Brenda Valentin
"I had the pleasure of working with Edwin durring this difficult time. He was very professional and able to help get my families car on the road during this pandemic. Edwin has made this transition so easy and simple and i saved over $50 by switching. I strongly recommend you call. Thank you!"
We responded:
"Hi Brenda I’m so glad to hear we were able to help you during these trying times. We are trying to help our clients save as much money as possible on your auto insurance rates. Thank you again and feel free to contact us with any questions you may have."
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Carinna Bugallo

May 7, 2020

5  out of  5
rating by Carinna Bugallo
"thank you Edwin! I Highly recommend this location!"
We responded:
"I’m so happy we were able to help you with your auto insurance and get you a better rate, thank you for your business"
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sccafero fearless

March 19, 2020

5  out of  5
rating by sccafero fearless
"Muy buena atención especialmente preguntar por paola eficiente y profesional ✅"
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A lex D

February 26, 2020

5  out of  5
rating by A lex D
"I have my auto, renters and life insurance with State Farm and I am very happy with the service at this office. Everyone is very knowledgeable and always answer my questions and concerns in a very timely and professional manner. I highly recommend this agent."
We responded:
"Thank you, Lexi, for the review. We love having you as a client and look forward to working with you for years to come!"
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Zena Vasiltsova

October 3, 2019

5  out of  5
rating by Zena Vasiltsova
"I contacted State Farm for a quote and was pleasantly surprised how professional and knowledgeable insurance rep was. Edwin showed me how easy and pleasant experience of switching insurance may be and at the right price. Thank you Edwin and State Farm. It was a pleasure doing business with you."
Profile photo of Daisy Sinchi-Ravines

Daisy Sinchi-Ravines

August 9, 2019

5  out of  5
rating by Daisy Sinchi-Ravines
"Highly recommendable! I switched to state farm in 3 years ago and couldn’t be happier with the service. Edwin is the best!! Edwin is knowledgeable, professional and eager to help. He was able to help me save money by suggesting and taking the time to explain my different options. He definitely had a lot of patience to answer all my questions. Needless to say, thanks Edwin for looking out for my family and I."
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jei v

July 2, 2019

5  out of  5
rating by jei v
"Thank you so much I highly recommend this location! Edwin Dominguez was a great help with questions I had about my insurance. Great work keep it up!!!!!!!!!"
We responded:
"Thank you for taking the time to review our agency. I am glad you had a good experience. We are always available to help."
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GUY GUYKOFF

May 22, 2019

5  out of  5
rating by GUY GUYKOFF
"OMG! I just want to take a time and let everyone know how awesome Edwin Dominguez in taking care of my auto and home insurance needs. He has helped guide me through the complex world of insurance. No matter what your insurance needs are, I'm sure that Edwin will help point you in the right direction. Thank you so much."
We responded:
"Thank you very much for your review. Edwin has been with my agency for a long time and is great at what he does. I am glad you had a good experience and look forward to having you as a client for years to come."